FringeLight Policies and procedures
All you need is love, and maybe a little red light!
FringeLight Policies and procedures faq
We have a full 60-day “love it” policy!
We’re confident you will love our products, but if you don’t, reach out to us within 60 days of your delivery date and we’ll make it right!
We offer free returns and full product refunds on returns received within 60 days of delivery.
The only thing we do not refund is the initial shipping cost.
Fringe warrants that the Fringe Red light therapy wraps will function and perform within the specifications for one (1) year after the date of delivery.
The warranty shall not apply to any light that has been abused, misused, modified, damaged, or fitted with substitute parts other than parts manufactured by Fringe.
The warranty does not cover damage caused by the attachment of any unauthorized or third-party accessories.
Fringe will not be responsible for any incidental, consequential, or circumstantial damage.
The 1-year warranty will cover all parts and labor during the warranty period with some exclusions.
If required, the buyer is responsible for return shipping to Fringe within the 1-year warranty period.
After the warranty has concluded, the buyer is required to pay for all parts and labor charges. If the light is repaired or replaced, either within or outside the warranty period, Fringe reserves the right to provide parts or replacement in different colors than the original light.
For questions, concerns, or to obtain warranty service, please email hi@fringeheals.com
We can only ship Red Light products to Canada at this time, but all other products we ship to all of the United States.
Fringe Red Light therapy products are FDA registered for pain relief. However, LED Red Light therapy products are considered general wellness products that do not require FDA clearance, in accordance with the “General Wellness: Policy on Low Risk Devices” draft released July 29, 2016.
The statements on this website have not been evaluated by the FDA (U.S. Food & Drug Administration). Our products are not intended to diagnose, treat, cure, or prevent any disease.
FringeLights are considered low-risk, general wellness products that do not require FDA clearance, in accordance with the “General Wellness: Policy on Low Risk Devices” draft released July 29, 2016.
