Frequently Asked Questions

Currently Fringe ships within the United States and Canada, but we are working on expansion. We’ve got goals!!

All our prices are currently listed in US Dollars.

Just to our chums up in Canada at the moment, unfortunately we cannot ship anywhere else...yet.

Our warehouse is extremely quick most of the time - sometimes even getting orders out the door the same day. If your order is received by noon Mountain Time (US), we really try to get your order in the mail that day. If later than that, we process orders within 2 business days. Our warehouse operates Monday through Friday. Everyone deserves weekends off! 

Once the order leaves our facility, UPS has been averaging between 5-7 days before it hits your doorstep.

We do our best to prioritize any 2-day or 3-day orders. Our promise is to get orders shipped within two business days, but we always try for sooner. Then UPS will deliver via their expedited routes.

Absolutely. When your order ships you should receive a shipping confirmation email. In that email you will find your UPS tracking number. Keep in mind it may take a day or two for UPS to update your tracking number with the most recent information, so clicking on the tracking right when you receive the email might not show you anything. 

But like a fine wine, that tracking number will age well - it won’t be long until you’re able to see when your Fringe order should arrive.

We’re really nice people and want to make sure you’re 100% satisfied with your order.

We have a full 60-day  “love it” policy!

We’re confident you will love our products, but if you don’t, reach out to us within 60 days of your delivery date and we’ll make it right! 

Please email hi@fringeheals.com for all returns.

USA: We offer free returns and full product refunds on returns received within 60 days of delivery. The only thing we do not refund is the initial shipping cost.

CANADA: We charge $50 for returns from Canada, which will be subtracted from your total product refund. We do not refund the initial shipping cost.

Fringe supplements have a shelf life of up to two years when sealed and unopened. Once opened, we recommend using them within 6–12 months, depending on storage conditions such as humidity, temperature, and frequency of use. For best quality, store supplements in a cool, dry place with the lid tightly sealed.